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Call us on 1300 322 273, to get help with First2Care our friendly support team

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Call us on 1300 322 273 to discuss your NDIS Plan.

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Anonymous Complaints

The First2Care team are available to respond to any issues that you have with our service and support.

 

As a provider under the National Disability Insurance Scheme, we have a complaints procedure in place to deal with any issues that arise from us providing our services.

If you feel that the seriousness of your complaint is such that you would prefer to submit it anonymously​, please use the form to the right to do so. 

This complaint will be direct solely to a representative of our board of directors without any personal information needing to be provided.

Alternatively you have the right to contact the NDIS commission directly. Information about that process can be found here.

Thanks for reaching out.

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Acknowledgement Of Country

First2Care provides transparent NDIS Plan Management & is focused on supporting your choices. Live the life you want with First2Care by your side.


Our services provide Invoice Processing | Budget Support | Claims Processing | Administration | NDIS Compliance

Participants & Support Providers can stay up to date with NDIS updates, social events and announcements specially tailored for you!

First2Care respectfully operates on Meanjin land, as named by the Jagera people and the Turrbal people. We honour this privilege and responsibility with respect and humility to past, present and future Traditional Custodians and Elders of this nation. We acknowledge the wisdom, diversity and continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.

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© 2023 First2Care - Serving our participants & community since 2014.

Support Management Solutions Pty Ltd T/AS First2Care. Provider Registration No. 4050003364 First2Care.

All rights reserved. ABN: 24 601 046 155

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