top of page
Writer's pictureFirst2Care Team

For Providers: Replacement Supports

With the recent changes to the NDIS taking effect from the 3rd of October, the guidelines on what is and isn't covered have become more clearly defined. While this updated list provides structure, the NDIA recognises that flexibility is important. This is where "Replacement Supports" come into play. These are items or services that can replace existing supports within a participant’s plan, provided they meet specific criteria.



What Is Replacement Supports?

Replacement supports allow participants to substitute an existing NDIS-funded support with a different item or service that meets their needs equally or better, without adding to the cost. These are not additional supports, but replacements intended to promote independence and reduce the reliance on more expensive or labour-intensive options.


Criteria for Replacement Supports

For providers working with NDIS participants, it's essential to understand the criteria that make replacement supports viable:

  • The replacement must be a direct substitute for an existing support in the participant’s plan.

  • It must offer the same or improved level of assistance.

  • The cost of the replacement must be the same or lower than the support it’s replacing.


The replacement support should help the participant manage their disability needs

more efficiently while keeping within the plan's budget.


How Providers Can Support Participants with Replacement Supports

As a provider, you play a crucial role in guiding participants through the process of choosing replacement supports. These items should enhance independence, reduce the need for ongoing support, and fit seamlessly within the existing budget.


Example.

Apps for Accessibility or Communication

  • Why It May Be Allowed: Apps that help participants access information, manage schedules, or assist with memory and communication can reduce their need for personal assistance. For example, a text-to-speech app might allow a participant with vision impairment to access written material, reducing their dependence on support workers for this specific task.


What Providers Should Consider

When discussing replacement supports with your Participants or their representatives, it’s important to ensure that these items:

  • Are genuinely beneficial and improve the participant’s ability to manage their disability.

  • Do not require a higher budget than the current supports being replaced.

  • Are a good fit for the participant’s long-term goals for independence.


Next Steps for Providers

If your Participants are considering replacement supports, it’s vital to help them navigate the process with the NDIA. Ensure that the replacement fits their plan and provide guidance on whether the support will enhance their daily life without exceeding budgetary constraints.


For Replacement Supports to be approved, the following form must be submitted to the NDIS, Application for replacement support. 


Collaborating with support coordinators and the NDIA, you can help participants make informed decisions about replacement supports that will best meet their individual needs. Keep in mind that these replacements are not additional funding but are meant to be cost-effective substitutes that foster greater independence.


For more details or to assist your clients in exploring replacement supports, feel free to reach out to our team or the NDIA for guidance.



bottom of page