top of page

PACE Plans and Claiming Supported Independent Living

Writer's picture: Josh SigleyJosh Sigley

The NDIA’s new PACE system has begun rolling out nationwide, with thousands of participants now transitioned to the platform. In most cases, the change has no impact on the day-to-day plan utilisation, but some key changes can result in confusion or difficulty.


The creation of the Home and Living category of funding means that Supported Independent Living (SIL) is now no longer part of flexible core. This means that unless Home and Living is included in the participant’s plan, SIL cannot be paid. In this way, SIL is more akin to a standalone budget for capacity building than Core in the traditional sense that it has been known.

Making sure the claim is correct

  • The support items on page 45 of the current Pricing Arrangements and Price Limits should only be used for SIL, so it is important to know the difference between SIL and regular support work. The NDIS have some great provider resources on this: Supported independent living provider guidance | NDIS

  • Make sure that the participant has Home and Living funding in their plan. We recommend establishing a service agreement (Service Agreements... Are they worth it?) and working with the participants, their support coordinator, and plan manager to ensure that the agreement aligns with the plan.

  • Keep in mind that all new plans (not auto-extended plans) are likely to be on the PACE system. If a participant is living in SIL and their plan is approaching its end date, be sure to support participants and their support coordinators to specifically ensure that Home and Living is included in the new plan.


If Home and Living funding has not been included, but a participant is in SIL, or about to move into SIL, the plan may have been built incorrectly. Supporting participants to submit a plan variation request to correct the plan is required in this situation.

First2Care Logo_Primary_White1.png

Quick Menu

The First2Care Newsletter

Acknowledgement Of Country

First2Care provides transparent NDIS Plan Management & is focused on supporting your choices. Live the life you want with First2Care by your side.


Our services provide Invoice Processing | Budget Support | Claims Processing | Administration | NDIS Compliance

Participants & Support Providers can stay up to date with NDIS updates, social events and announcements specially tailored for you!

First2Care respectfully operates on Meanjin land, as named by the Jagera people and the Turrbal people. We honour this privilege and responsibility with respect and humility to past, present and future Traditional Custodians and Elders of this nation. We acknowledge the wisdom, diversity and continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.

  • icon-fb-firts2care.png
  • icon-twitter-firts2care.png
  • icon-insta-firts2care
  • icon-linkedin-firts2care.png
  • Odnoklassniki

© 2023 First2Care - Serving our participants & community since 2014.

Support Management Solutions Pty Ltd T/AS First2Care. Provider Registration No. 4050003364 First2Care.

All rights reserved. ABN: 24 601 046 155

bottom of page