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With Over 40 Years of  Experience

We are registered to offer NDIS Plan Management Support and Guidance,
always adhering to the
highest standards.

DREAM     PLAN     LIVE

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Your First 2 Care Support Team

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As part of a broader team dedicated to supporting you with your NDIS Plan, our role is to manage the financial aspects. This includes monitoring your plan-managed NDIS funds, paying your provider invoices accurately and on time, and providing monthly budget statements.
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ACCOUNTS
TEAM

Our Accounts Team receives your provider invoices, checks them for compliance with NDIS guidelines, and processes them using our advanced technology. This ensures that you can have confidence in the timely handling of your invoices.

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CLIENT SERVICE OFFICERS (CSOs)

Our CSOs are available to assist you with any general questions or queries about the financial management of your plan, plan setups, managing your budgets and reviewing invoices.

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CLIENT LIASON OFFICERS (CLO'S)

Our team of CLOs are industry specialists, who are allocated to clients who opt in to accessing individualised support and coaching on all areas of financial management of NDIS plans. 

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We Provide Ongoing Support

What does tailored, meaningful plan management mean for you? 

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You will experience efficiencies and accuracy with our expert knowledge to guide you.

We are here to help you Navigate the NDIS

Need to talk? We pride ourselves on answering the phone with minimal wait times (average wait less than 30 seconds during business hours).

We offer you the freedom to choose how to interact with us. We have Client Liaison Officers, Client Service Officers and our Accounts team ready to simplify and tailor your plan to suit your individual needs, preferences and goals.

FAST PAYMENTS
PERSONAL SUPPORT
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EASY TO USE PORTAL

LET'S START TOGETHER

HERE'S HOW WE WORK:

STEP 1:

Let your NDIS Planner know 
you would like to be Plan 
Managed by First2Care.

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STEP 2:

Sign up as a First2Care 
participant & our team 
will contact you.

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STEP 3:

We manage, you thrive!

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We Are
NDIS Experts

Get The Guidance You Need

Our team of highly skilled professionals provide tailored guidance and education personalised to your needs. At First2Care, we want to empower your right to choose your services and providers through our expert knowledge of the NDIS. With our help, you will maintain Choice & Control over your supports and budgets, as though you were self-managing your funds but without the administrative burden.

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OUR COMMUNITY. OUR CENTRE.

We love our community and are committed to improving the lives of people with disabilities through our sponsorships.

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Quick Menu

The First2Care Newsletter

Acknowledgement Of Country

First2Care provides transparent NDIS Plan Management & is focused on supporting your choices. Live the life you want with First2Care by your side.


Our services provide Invoice Processing | Budget Support | Claims Processing | Administration | NDIS Compliance

Participants & Support Providers can stay up to date with NDIS updates, social events and announcements specially tailored for you!

First2Care respectfully operates on Meanjin land, as named by the Jagera people and the Turrbal people. We honour this privilege and responsibility with respect and humility to past, present and future Traditional Custodians and Elders of this nation. We acknowledge the wisdom, diversity and continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.

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© 2023 First2Care - Serving our participants & community since 2014.

Support Management Solutions Pty Ltd T/AS First2Care. Provider Registration No. 4050003364 First2Care.

All rights reserved. ABN: 24 601 046 155

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